Redesigned conversations

March 25, 2024

We’re happy to launch a redesigned conversations view in FirstQuadrant. This new layout is designed to make viewing the conversation history and upcoming messages easier and more intuitive, and to make approving and sending messages more efficient. We’ve added a new floating action bar at the bottom that allows you to quickly approve the current action, regenerate messages, delete threads, and snooze todos. When you open a contact page, we now scroll to the most relevant message and use a dotted timeline to show you theoretically upcoming messages such as follow-ups.

Fixes & improvements

• You can now exclude specific industries when creating or updating an audience to better target your campaigns.
• When you update the training in a campaign, you can now regenerate all emails to apply the new training.
• You can create suppression lists for company domains and names to prevent sending emails to certain organizations.
• We added Qualification as a separate step in the campaign creation process when enabled in feature preview.
• Users with Qualification enabled in feature preview can now edit the default qualification criteria.
• The sender’s name from the mailbox is now included in the From header of all sent emails.
• We improved the accuracy of our inbound email classification system.
• We fixed a calculation error in the click-to-open rate metric in Analytics.
• Campaigns now only stop generating first contacts when all configured mailboxes have reached their sending limits.
• You can now filter todos by campaign contact status and engagement metrics like opens and clicks.
• We fixed an issue where time tooltips were displaying incorrect times.
• Email open events no longer appear in the timeline to reduce clutter.
• We simplified campaign creation by removing the campaign type selection (inbound, outbound, or nurturing).
• You can now rename your campaigns at any time.
• We fixed an issue where some email links were not being properly converted to tracking links.
• Automated responses like out-of-office replies are now excluded from the reply rate calculations in Analytics.
• Users can forward any email from FirstQuadrant to their personal email address.
• When pausing a campaign, you now have options to unschedule pending emails.
• The system now generates more accurate brand nicknames from legal company names.
• We improved the quality of AI-generated replies when they include meeting scheduling links.