Microsoft 365 integration

July 22, 2024

This week, we have added full support for Microsoft 365 (previously Office 365) mailboxes. Previously, only Google Workspace, Outlook, iCloud, and other IMAP-based email providers were supported. The Microsoft 365 integration includes support for Microsoft Exchange Web Services, Exchange (Graph), Exchange ActiveSync, and personal Outlook accounts. We have also improved the interface to make it easier to select your email provider when adding a new mailbox.

Fixes & improvements

• Added HTML rendering support for incoming emails to properly display formatted content, links and email addresses.
• Fixed an issue where click tracking was not working correctly for base64-encoded URLs in emails.
• Fixed a bug where follow-up emails were not being deleted when removing all replies in a conversation.
• Fixed email and calendar synchronization issues that occurred after deleting and re-adding mailboxes.
• Made background music and audio on the marketing website opt-in to improve user experience.
• Enhanced contact enrichment by providing more detailed reasoning and comprehensive answers when available.
• Improved the structure and salutations in AI-generated replies to better match the style of previous emails in conversations.
• Increased the width of confirmation modals to improve readability and user interface.
• Enhanced the website crawling process to generate more accurate and detailed company descriptions.
• Removed individual “Regenerate message” buttons to streamline the interface.
• Updated signup requirements on the marketing website to only accept professional email addresses.
• Added animated titles to the FirstQuadrant marketing website to improve visual engagement.
• Added integrate-type audience submission data to both the context panel and contact enrichment process.
• Improved Brain’s handling of out-of-office responses for conversations that have already concluded.
• Enhanced Brain’s ability to maintain context and generate higher quality responses in ongoing conversations.
• Updated Brain to more strictly adhere to provided feedback during response generation.