> ## Documentation Index
> Fetch the complete documentation index at: https://docs.firstquadrant.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Handling meeting cancellations and no-shows

> FirstQuadrant allows you to automatically or manually respond when a scheduled meeting gets canceled or the other party doesn’t show up. This ensures your sales follow-ups continue without disruption.

## Calendar connection required

To enable automated handling of cancellations, make sure your calendar is connected to FirstQuadrant. You can do this in the **Settings > Integrations > Calendar accounts** section.

> **Info**: Need help connecting your calendar? See calendar integration article for step-by-step instructions.

## If the meeting is canceled

If the meeting is canceled ahead of time (e.g., the invitee cancels the calendar event), FirstQuadrant will detect this via the connected calendar and will:

* Trigger a follow-up sequence, prompting the invitee to reschedule

This happens without manual intervention.

## If the person doesn’t show up (no-show)

If the meeting is not canceled but the invitee simply doesn’t show up:

1. Navigate to the contact’s page in FirstQuadrant
2. Click **“Take a note”**
3. Type `no-show` at optionally additional instructions what to do and click **Create note**

That’s it. FirstQuadrant will now understand that the meeting was a no-show and will trigger an appropriate follow-up, typically asking the contact to reschedule.

## What happens next

Once informed of a cancellation or a no-show, FirstQuadrant will automatically decide the best next steps, typically by:

* Sending a polite reschedule email
* Updating your action list if a manual step is needed
* Ensuring the deal continues progressing in your pipeline