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Connect a mailbox

Visit Settings -> Mailboxes and click on Create mailbox to connect a mailbox to your FirstQuadrant team. Enter the required information and click “Connect mailbox”. For example, to add the email address jane@example.com:

  1. Local: The local part of the email address, e.g. jane
  2. Domain: Select the domain part of the email address, e.g. example.com
  3. Team member: Select the team member who will be using this mailbox
  4. Provider: Select the email provider, e.g. Google Workspace
  5. You will be redirected to your email provider to authorize FirstQuadrant to access your mailbox

After adding a mailbox, click on “Set up warming”; this is a critical step to ensure your emails are delivered to the inbox. Follow the instructions below to set up email warming.

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App passwords

To set up Email warming, FirstQuadrant requires access to your email accounts. We recommend creating app passwords for each email account you want to use with FirstQuadrant. This will allow you to revoke access to FirstQuadrant without changing your email account password.

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Turn on 2-step verification

To create app passwords, you must first turn on 2-step verification for your Google account. This is a security feature that requires you to verify your identity using a second method, such as your phone or a security key, when signing in to your account:

  1. Log in to and open your Google Account
  2. In the navigation panel, select Security
  3. Under “Signing in to Google,” select 2-Step Verification and then Get started
  4. Follow the on-screen steps

For more information, see Turn on 2-Step Verification on Google’s support documentation.

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Create an app password

  1. On the FirstQuadrant “Mailboxes” settings page, click on Set up warming
  2. In a different tab, go to your Google Account
  3. Select Security
  4. Under “Signing in to Google,” select App Passwords; if you can’t find it, you can use the search bar
  5. At the bottom, choose Select app and choose “Mail” and then Select device and enter “FirstQuadrant”, then click Generate
  6. The App Password is the 16-character code in the yellow bar on your device, enter this code in FirstQuadrant

For more information, see Sign in using App Passwords on Google’s support documentation.

Google automatically revokes your app passwords when you change your Google Account password; make sure to update your app passwords when you change your Google Account password.

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Turn on IMAP access

For email warming to correctly work, FirstQuadrant requires access to your mailbox using IMAP (Internet Message Access Protocol), but this is disabled by default in Gmail, so you may have to activate it:

  1. Open Gmail and in the top right, click on “Settings” and then See all settings
  2. Click the “Forwarding and POP/IMAP” tab
  3. In the “IMAP access” section, select Enable IMAP
  4. Click Save Changes

For more information, see Check Gmail through other email platforms on Google’s support documentation.

Import CSVsEmail warming