Q1 2023
Reopen lost conversations on reply
March 6, 2023
We now reopen conversations that were marked as lost when a reply is received. This is useful if you have a long sales cycle and a lead replies after a few weeks - the conversation will automatically appear at the top of your “Todo” list with their reply.
Fixes & improvements
- The system now preloads the next and previous messages in conversation view to provide faster navigation between messages.
- Views now display up to 25 items at a time with an option to load additional items when needed.
- The application performance has been significantly improved by implementing client-side navigation instead of full-page reloads.