Q1 2023
Calendly integration
March 20, 2023
We now sync created events in Calendly to FirstQuadrant and automatically mark conversations as “Won” when a meeting is booked. You can connect your Calendly account by going to “Settings” -> “Apps” and clicking “Install” on the Calendly card.
Fixes & improvements
- We added support for inviting team members to your FirstQuadrant account to collaborate on campaigns and conversations.
- Each mailbox can now be linked to a specific team member for better email management and accountability.
- To prevent overwhelming prospects, we now stop generating new conversations for campaigns that already have scheduled messages for one month in the future.
- We added automated responses to handle common customer requests for additional information about our product and services.
- We fixed a bug where forwarded messages displayed an incorrect “From” label in the conversation view.
- We improved our system’s ability to identify and group ongoing conversations when new replies are received from prospects.