Sender reputation scores

February 19, 2024

As part of our extensive built-in email deliverability features, FirstQuadrant uses industry-leading email warming to keep your emails out of spam and increase your sending reputation. We now show you the real-time sender reputation score to help you understand how warm each of your mailboxes is. Your reputation score is calculated by FirstQuadrant based on the percentage of your emails that are delivered to the inbox versus marked as spam. FirstQuadrant automatically sends test emails to several monitored email addresses to track delivery success and calculate this score.

Fixes & improvements

• We added a new Replies view that allows you to see and manage all responses to your outbound email campaigns in one place.
• We added a new Settings -> Audit log view that provides a complete history of all team activity and changes.
• We improved the loading state interface when generating training previews to provide better visual feedback.
• You can now edit existing audiences, and the system will intelligently update the audience data while preserving campaign progress.
• We fixed a bug where contacts who were referred by others were incorrectly tagged as senders in the system.
• The system now automatically approves all relevant todos when autopilot mode is enabled for a campaign.
• Email scheduling daily limits now respect the sender’s timezone instead of UTC for more accurate scheduling.
• The new streamlined training flow is now enabled by default for all customers.
• We fixed an issue where campaigns were incorrectly marked as exhausted immediately after prospecting was completed.