Q2 2024
Provide feedback to the Brain
June 10, 2024
You can now provide feedback to the Brain on the actions it takes. If you disagree with an action, you can let the Brain know, and it will learn from your feedback. For example, you can provide feedback on what the Brain should have done instead or how to write a better response. This will help the Brain improve over time and make better decisions in the future. You can also view and edit saved actions in Feedback memory when updating a campaign.
Brain is currently in feature preview; if you’d like to try it out, go to Settings -> Feature preview and enable “Brain”, and all new replies will be processed by Brain.
Fixes & improvements
- Added a “Show more” button for tall cards in the conversations view to improve readability of long messages.
- Fixed an issue where certain cards appeared white instead of following the dark mode theme.
- Redesigned the interface for responding to questions to make it more intuitive and user-friendly.
- Removed the redundant “Scheduling” status indicator when an email is queued for scheduling.
- Added a timeline item that appears when the Brain decides to flag a conversation for human review.
- Improved the Brain’s decision-making by prioritizing actions based on task importance.
- Added support for “Information requested” classifications to help the Brain better categorize responses.
- Added the ability to view and edit feedback history when updating a campaign.